10 Effective Best Practices for Mobile Device Management in Microsoft Intune

7/10/20234 min read

In today's dynamic work environment, the mobility of employees is on the rise, as they rely on their personal devices to access sensitive company data and perform their tasks from any location.

As an IT leader, it is imperative to prioritize the security and compliance of these devices and connections in accordance with industry regulations. Microsoft Intune offers an effective Mobile Device Management (MDM) solution specifically designed to address these needs.

In this comprehensive guide, we will delve into the best practices for harnessing the power of mobile device management to optimize security, compliance, and productivity in the workplace. You will find practical and actionable tips to help you establish an ideal MDM configuration using Microsoft Intune.

Mobile Device Management (MDM) encompasses a comprehensive set of software and services designed to facilitate remote management of an organization's mobile devices used by their employees.

With MDM, IT departments gain the capability to configure, secure, monitor, and manage the mobile devices utilized within their organization. This ensures that company data and applications remain secure while allowing employees the freedom to utilize company devices according to their needs.

Typically, MDM solutions encompass a range of features including remote device configuration, app management, security settings, policy enforcement, and more. These features enable centralized management of all mobile devices in use, ensuring that each device is properly configured with the appropriate settings and policies to maximize security.

MDM solutions provide valuable visibility into device usage, helping identify potential security risks or unauthorized access attempts. By monitoring installed applications on each device, IT teams can promptly address any issues or vulnerabilities before they pose a significant problem.

Furthermore, MDM solutions offer the ability to remotely wipe data from lost or stolen devices when necessary. This crucial feature safeguards sensitive company information, preventing it from falling into unauthorized hands. your text here...

Is Microsoft Intune MDM the Right Choice for Your Organization?

Write your text here...Mobile Device Management (MDM) serves as an effective approach to managing company devices, enabling businesses to remotely manage, configure, secure, and monitor a wide range of devices, including smartphones, tablets, and laptops. By implementing MDM, organizations can effectively protect their data by controlling access to corporate networks and applications, all while gaining valuable insights into device usage.

MDM offers several key advantages, including:

Improved Cybersecurity: MDM solutions play a vital role in safeguarding organizational data by controlling access to corporate networks and applications. They also provide visibility into device usage, mitigating the risk of unauthorized access or malicious activities on corporate devices.

Enhanced Productivity: By centrally managing all devices within the organization, administrators can efficiently deploy new applications or updates across multiple devices simultaneously. This not only reduces IT support costs but also enhances device performance and user productivity.

Increased Efficiency: With an MDM solution in place, IT teams can effortlessly monitor the health of all devices in the organization. This enables swift issue identification and resolution, leading to improved system performance and a better user experience.

When assessing whether Microsoft Intune MDM is the right choice for your organization, consider the following questions:

  • Device Types: Evaluate the devices used in your organization and ensure compatibility with Intune.

  • Security Requirements: Assess if Intune meets your specific security needs and regulatory compliance.

  • Required Features: Identify essential MDM features such as device configuration, app management, and policy enforcement, and confirm if Intune offers them.

  • Existing Infrastructure: Verify if your current IT infrastructure supports Intune implementation and integration.

  • Budget: Consider the costs associated with Intune, including licensing, deployment, and maintenance.

Understanding the Functionality of Mobile Device Management in Microsoft Intune

Microsoft Intune serves as an enterprise mobility management (EMM) solution designed to streamline the management and security of PCs, mobile devices, and applications within organizations.

With Intune, IT administrators gain the ability to control mobile device settings, deploy applications, restrict access to corporate resources, and monitor the usage of corporate data. By enforcing device compliance policies, such as password requirements and encryption, Intune plays a pivotal role in data protection.

The operation of Intune revolves around the cloud-based console, where administrators define policies for different devices and apply them accordingly. This cloud-based approach allows for remote configuration of settings, application deployment, and enforcement of security policies across all enrolled devices.

Once a device is enrolled in Intune, it can be efficiently managed through either the cloud-based console or a dedicated app installed on the device itself. This app facilitates various tasks, including setting up VPN connections and enabling two-factor authentication for secure access to corporate resources.

In addition to mobile device management, Intune provides valuable insights into employee device usage and data access patterns. This empowers administrators to ensure compliance with company policies, promoting a secure and productive work environment.

10 Best Practices for Mobile Device Management in Intune

Microsoft Intune offers a wide range of features to assist organizations in effectively securing and managing their mobile devices. These features include remote lock/wipe, app deployment/updates, device identification, application security policies, and more.

However, to maximize the benefits of Intune, it is crucial to follow established best practices for mobile device management. Drawing from extensive experience in system administration roles, we have compiled our top recommendations for Microsoft Intune:

  • Leverage Conditional Access Policies (CAP): Utilize CAP to establish advanced device compliance rules and regularly enforce them.

  • Enable Multi-Factor Authentication (MFA): Safeguard corporate data and device access by implementing MFA. Explore advanced authentication methods like Windows Hello and Fido 2 for heightened protection.

  • Utilize Mobile Application Management (MAM): Exercise control over app installation, usage, and management on corporate mobile devices through MAM.

  • Deploy Mobile Threat Defense Solutions: Protect devices from malicious apps, malware, and other threats by deploying a mobile threat defense solution.

  • Implement Device Encryption: Encrypt all corporate and personal data stored on devices to prevent unauthorized access and potential data breaches.

  • Enable Remote Wipe Capabilities: Securely erase all data on lost or stolen devices through remote wipe functionality.

  • Set Firmware/Software Update Policies: Establish clear policies for firmware and software updates to ensure devices remain up-to-date with security patches and bug fixes.

  • Monitor App Usage & Data Transfer: Regularly monitor app usage and data transfer across different devices to identify suspicious activity and potential security threats.

  • Utilize Intune App Protection Policies (APP): Manage access, sharing, and storage of corporate data across apps used by employees for work purposes using APP policies.

  • Create Groups & Assign Profiles: Organize users into groups within Intune and assign them appropriate profiles based on their job roles, ensuring customized settings.

By implementing these best practices, you can optimize your mobile device management approach in Microsoft Intune, bolstering security and ensuring efficient management of corporate devices.

Feel Free to reach out for a consultation if you have any questions or need help deploying Intune.